AT
ANDRES TORRES Network & UC Engineer
Active Infrastructure Specialist

ANDRES
TORRES
NETWORK & UC
ENGINEER.

Solutions-oriented **Infrastructure Specialist** with 15 years of proven experience in enterprise-scale Network Telephony and On-Premises systems. Highly skilled in managing global-scale connectivity, migration execution, and corporate transition integrity across the Americas.

ENTERPRISE EXPERIENCE 15 Years
KEY FOCUS AREAS UC, CISCO, WAN & SIP

01 / Profile Overview

Core Technical Capability and Executive Value.

Proven expert in managing complex migrations and critical Unified Communications (UC) infrastructure across North, Central, and South America by leveraging a deep background in Cisco networking, virtualization, and Linux-based environments.

Specialized competence includes bridging legacy systems to modern, enterprise-scale technology. Andres has transitioned dozens of international sites from TDM to Centralized SIP while safeguarding structural integrity and maintaining standard 99.99% availability bounds for mission-critical corporate operations.

02 / Experience Chronology

Professional History.

2014 — PRESENT BASF

Unified Global Service Modular Owner

Primary Technical Service Module Owner for the Americas (North, Central, and South)

  • Global Service Module Ownership: Serve as the primary Technical Service Module Owner for the Americas (North, Central, and South), overseeing the end-to-end lifecycle of LAN, WAN, and Unified Communications (UC) infrastructure.
  • Mergers, Acquisitions & Divestitures (M&A): Led technical onboarding for new business acquisitions and managed secure network divestitures, ensuring the integrity of sensitive data and complex network topologies during transitions.
  • Vendor & LEC Alliance Management: Direct strategic partnerships with global service providers and Local Exchange Carriers (LECs) including Windstream, Granite, and BrightSpeed to name a few; align technical delivery with contractual global standards.
2010 — 2014 SIEMENS - ATOS

Telecom Coordinator

Contractor Placement on Behalf of BASF

  • Employed by Siemens (Atos) working as a contractor for BASF. My main role was a telecom coordinator. Early job criteria was to be the liaison between BASF and various Telecom providers, dealing with incidents, adds, moves, and changes.
  • Over the duration of the contract, became an integral part of the team dynamic working on higher-level projects related to WAN, LAN, and UC telephony across the Americas (North, Central, and South).

03 / Capabilities Blueprint

Skills Matrix.

01. Unified Communications

UC Infrastructure

CUCM CallManager Cisco Unity Contact Center UCCX WebEx / Jabber Cisco Finesse Centralized SIP
02. Network Architecture

Networking & Core

Cisco IOS L2/L3 Switching ISR Routers SD-WAN / MPLS VLAN Segment High-Avail (HA)
03. Protocols & Hardware

Carrier Peering

SIP Trunking TDM (E1/T1) QoS Priority Catalyst Switch LTE Gateways SD-WAN Devices
04. Cloud & Systems

Platform Layers

Linux (Ubuntu) Windows Server On-Prem Admin ESXi Virtual VM

04 / Verification Desk

Reference Directory.

"Andres has consistently taken complete structural ownership of critical networking interfaces across our global footprint, maintaining stable, secure migrations throughout complex corporate transitions."

JOHN KEYES

Sr Manager – Connectivity Platform Americas, BASF

"Andres manages telecommunications with high integrity. His capacity to execute complex localized trunk migrations has streamlined our regional footprints while protecting global SLAs."

JOHN OESMANN

Telecom Manager for Americas, BASF

05 / Training Credentials

Certification in IT (Information Technology)

Eastwick College of Technology | Nutley, NJ (2007-2009)

103 Park Ave, Nutley, NJ 07110

Course Foundations

Core Telecommunication Networks â€ĸ Routing & Switching Models â€ĸ Operating Systems

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